Front Counter Services

We sincerely hope that we can help with your settlement and integration in Canada by solving your problems arising from language barriers in your daily life. The immigrant services workers at the Reception Counter will provide you support with suggestions and advice regarding your problems in your everyday life in Edmonton.

Our services include:

  • Information/orientation and referrals regarding settlement and employment
  • Interpretation and translation
  • Form filling assistance *
Service languages: English, Mandarin and Cantonese


*Please note that:

  • Request for assistance in form filing requires advance booking
  • We are unable to provide form filling services relating to the following issues:
    • Medical related
    • Legal matters
    • Insurance policies
    • Immigration sponsorship
    • Writing personal letters
Please call (780) 429-3111 to contact our immigrant services workers at Reception Counter.

Hours of Services

Monday to Friday
9:00 am to 5:00 pm

Closed on weekend and statutory holidays

Services in the following languages

Arabic, English, German, Gujarati, Hindi, Korean, Mandarin, Kakwa, Punjabi, Russian, Tagalog and Urdu

Head Office

9649 – 105A Avenue
Edmonton, AB  T5H 0M3
 
Phone: (780) 429-3111
Fax: (780) 424-7837
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Southwest Office

Unit 2, 810 Saddleback Road NW
Edmonton, AB T6J 4W4
 
Phone: (780) 429-3119
Fax: (780) 424-7837
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LINC Classes Registration

Downtown 
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(780)429-3111 Ext 310

Southwest 
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(780)429-3119 Ext 433 or 434

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