PROGRAM & SERVICES

Immigrant Services

Services Available

Information & Orientation

Provide practical & useful resources to help new immigrants to better cope with everyday living.

  • Housing
  • Education
  • Transportation
  • Health Care
  • Social Benefits
  • Rights & Obligations

★We cannot provide the following services: legal, medical, insurance and immigration applications

Settlement Services & Referrals

We sincerely hope that we can help with your settlement and integration in Canada by solving your problems arising from language barriers in your daily life. The immigrant services workers at the Reception Counter will provide you support with suggestions and advice regarding your problems in your everyday life in Edmonton.

Our services include:

  • Information/orientation and referrals regarding settlement and employment
  • Interpretation and translation
  • Form filling assistance*
 
*Please note that:

Request for assistance in form filing requires advance booking

We are unable to provide form filling services relating to the following issues:

  • Medical related
  • Legal matters
  • Insurance policies
  • Immigration sponsorship
  • Writing personal letters
 

One-on-One Settlement Counseling:

  • Orientation, information or referral of settlement information
  • Guidance and support on settlement difficulties and issues
  • Needs assessment to help immigrants identify their options
  • Develop strategies for adjustment to Canadian life
  • Advocacy for immigrants due to language and cultural barriers
  • Information Sessions & workshops on topics such as:
    Transportation system, Driving in Alberta, School System, Legal Series, Rights and Responsibilities etc.

Employment Related Services

For newcomers looking for support in finding a job

Career & Employment Counselling:

  • Provide labour market information
  • Answer questions about job search
  • Explain employment readiness programs, training and certification
  • Assist job seekers to set career goals
  • Reviewing resumes and cover letters
  • Job search classes and workshops
  • Interview Skills
  • Job Placement
  • Job Fairs & Hiring Events
  • Professional networking

Language: English, Mandarin, Cantonese, Hindi, Bangla

Building Awareness & Other Initiatives

  • Community Health Projects (Flu Shot Clinic)
  • Tax Clinic (low Income families only)
  • Develop caring & supportive attitudes toward Immigrants by providing information to the public & networking with diverse organizations.