Information & Orientation

Provide practical & useful resources to help new immigrants to better cope with everyday living.

★We do not provide the following services: legal, medical, insurance and immigration applications.

Settlement Services & Referrals

Our Settlement team is here to help you with your settlement needs and integration into life in Canada.

Our intake worker and Settlement counsellors will provide you with support and suggestions to find solutions to challenges you may be having in your everyday life in Edmonton.

Our services include:

• Information/orientation and referrals regarding settlement and employment
• Interpretation and translation
• Form filling assistance*

*Please note that We are unable to provide form-filling services relating to the following issues:

• Medical related
• Legal matters
• Insurance policies
• Immigration sponsorship
• Writing personal letters

One-on-One Settlement Counseling:

• Orientation, information or referral of settlement information
• Guidance and support on settlement difficulties and issues
• Needs assessment to help immigrants identify their options
• Develop strategies for adjustment to Canadian life
• Advocacy for immigrants due to language and cultural barriers
• Information Sessions & Workshops on topics such as: Understanding Canadian Tax System, An Overview of Seniors Benefits in Canada, Driving in Alberta, School System, and Permanent Resident of Canada: What You Should Know etc.

If you have any questions, please call:  (780) 429-3111 OR (780) 429-3119 to schedule an appointment with a settlement counsellor.

(Services are available in Arabic, Cantonese, Hindi, Korean, Mandarin, Russian, Urdu and English)